Paper Anniversary Terms of Use & Privacy Policy

Website Terms of Use

Thank you for visiting Paper Anniversary. This website is owned and operated by Paper Anniversary, a California Corporation. Please read the following terms and conditions (the “Terms of Use”) carefully before using the Paper Anniversary website (the “Website”). Within these Terms of Use, the user, will be described as “user” or “you.” By accessing this Website, you agree to be bound by these Terms of Use. If you do not agree with these Terms of Use, you may not use the Website. Paper Anniversary recommends that you keep a printed copy of these Terms of Use for future reference.

Right to Change Website Content

The Website will be updated as product offerings change, or as the communication needs or desires of Paper Anniversary develop. Paper Anniversary makes no guarantees that the content provided through the Website will remain available to the public through the Website. Paper Anniversary may also update or alter the layout, designs, or links within the Website.

Links to Third Party Websites

Paper Anniversary may link to third party websites through the Website. Paper Anniversary makes no guarantees that the websites featured on these links provide accurate or complete content. Links provided through the Website do not create an endorsement relationship or an affiliation with Paper Anniversary. Paper Anniversary reserves the right to remove these third party links at any time. Please review the terms of use or privacy policies of these websites for rights and restrictions.

Right to Refuse or Limit Orders

All purchases through this Website are subject to product availability. Paper Anniversary may, in its sole discretion, limit or cancel the quantities offered on its website or limit the sales of products or services to any person, household, geographic region or jurisdiction. To limit quantities, Paper Anniversary may track sales to specific mailing addresses or credit cards. If a product does not ship, but you have provided a method of payment, any charges made through that payment method will be reimbursed for the unshipped items. 

Use of Paper Anniversary Intellectual Property

Unless otherwise noted, the Website, and all materials on the Website including text, images, illustrations, designs, icons, photographs, video clips and other materials, and the copyrights, trademarks, trade dress and/or other intellectual property in such materials (collectively, the “Contents”), are owned, controlled or licensed by Paper Anniversary and other trademarks appearing on the Website are the trademarks of Paper Anniversary or its affiliates, including the represented designers or companies of the products being offered.

The Website and the Contents are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Website for your personal use only. No right, title or interest in any downloaded Content is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or exploit in any way any of the Contents or the Website.

Protection of Privacy

Paper Anniversary maintains a separate Privacy Policy, which you agree to by use of this Website. Please review the Privacy Policy on the Paper Anniversary Privacy Policy webpage. This Privacy Policy will be updated or altered by Paper Anniversary. Continued use of the Website is deemed consent to these updates or alterations 

Errors, Inaccuracies & Omissions 

Paper Anniversary strives to provide accurate information to all users. There may be inadvertent technical or factual inaccuracies or typographical errors within the website, including the blog. Paper Anniversary disclaims all liability for any errors or results that occur to you from use of this information. All information from this Website must be taken “AS IS” and there are no warranties, expressed or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Except as otherwise provided under applicable laws, Paper Anniversary will not be liable for any damages whatsoever arising out of or related to the use of this Website or any other site linked to it. This limitation of liability applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for lost profits, business interruption or the loss of data or information, even if Paper Anniversary is notified in advance of the potential for any such damages.

Color & Product Description Limitations

Although Paper Anniversary strives to provide you with accurate information regarding our products, the photos of the products are examples of the ones being sent to you and may not be photos of the exact products being sent, and therefore slight variations may occur.  Additionally, the colors depicted on your screen may not accurately reflect the actual colors of the products due to variations in color settings on computers or mobile devices.

Delivered Confidential Information By User

Except for information necessary to place an order, Paper Anniversary discourages users from sending any confidential or proprietary information through this Website. Any information, materials, suggestions, ideas or comments sent to Paper Anniversary will be considered non-confidential, and by submitting it, you are giving Paper Anniversary the absolute right to use, modify, reproduce, transmit, display and distribute it for any purpose whatsoever, with no payment or other compensation to you.

Revision & Cancellation of Orders 

In order to be fair to other customers, Paper Anniversary does not encourage any cancellation to a purchased order once its submitted. This is due to limited inventory on hand that might have been available to other customers. However, you have the option of adding to your order within 24 hours without incurring additional shipping charges. Once your item ships from our facility, Paper Anniversary will be unable to modify orders.

 Shipping 

Once your method of payment is processed and approved, Paper Anniversary will endeavor to package and ship your order within 1 business day, unless otherwise stated differently. Package arrival dates will be based on the type of shipping method that you select upon purchase. However, packaging and delivery times are merely estimates and Paper Anniversary cannot guarantee that any order will be shipped or received by any given date and, thus, Paper Anniversary cannot be held responsible for untimely receipt of any order.

Returns

Paper Anniversary is committed in providing excellent services to our customers and wants its customers to have the best shopping experience ever. If you are not happy with your purchase, simply return it within 14 days (from date of receipt) for full refund (minus shipping costs to and from the user), exchange or store credit. Returned purchased items must be in the same condition as when you received them. Refunds will be posted to your original form of payment. Paper Anniversary only accepts returns for items that are unworn, unused and undamaged and contain all the original packaging and labels. Any evidence of wear or alterations made to the item will be returned at the shipping expense of the buyer, whatever the cost of shipping and handling. Paper Anniversary does not accept returns on custom pieces or commissioned designs.

 To return items, please contact Paper Anniversary at anna@paper-anniversary.com for return authorization. Any items returned without authorization will be rejected.

Exchanges, Store Credit & Defective Items

 Purchased items can be exchanged within 14 days of the receipt date, provided they are unworn, unused, undamaged and in the same condition as when the items were received, with all the original packaging and labels. When returning an item for an exchange, please ensure that your name, address, phone number and instructions are clearly indicated. If you need an exchange that is time sensitive due to an upcoming event, please let Paper Anniversary know as soon as possible and they will attempt to offer you alternate options. In addition, due to limited inventory there is no guarantee that items will be available for an even exchange. If that should happen, Paper Anniversary will issue a store credit instead, to be applied to any merchandise in store.

All of Paper Anniversary’s items are inspected by manufacturers and staff members prior to shipment. On some occasions, the merchandise are photographed to ensure quality inspection and for your convenience. However, in the unlikely event your item is received in a broken or damaged condition, Paper Anniversary will repair the item free of charge (excluding shipping charges), if the item is returned and received by Paper Anniversary within 3 months of the date the item was received by you. If the damaged or defective item is received after 3 months, Paper Anniversary reserves the right to charge a small fee for any such repair, at its sole discretion.  

You can receive store credit on all products, equivalent to the total value of your product purchase. Store credit is valid for one year after the issue date. Store credit can only be used for purchasing merchandise; it cannot be used towards shipping costs.

Comments & Feedback

Paper Anniversary wishes for you to have a special shopping experience. Paper Anniversary welcomes your questions or concerns at any time. Further, in compliance with your rights under California Civil Code section 1789.3, you have the right contact Paper Anniversary with any complaints or to seek additional information. Please contact Paper Anniversary by email at anna@paper-anniversary.com. You may also contact Paper Anniversary by telephone at (415) 374-9596. For any physical documents, you may send mail to 999 Wisconsin Street, Suite 1, San Francisco, CA 94107.

If California users have any questions or complaints about Paper Anniversary, they may also contact The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs through writing at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.

Dispute Resolution

Paper Anniversary wants to address your concerns without needing a formal legal case. By visiting the Website, you agree to try to resolve any dispute informally by contacting anna@paper-anniversary.com before filing a claim against Paper Anniversary. Paper Anniversary will try to resolve the dispute informally by contacting you via email. If the dispute is not resolved within 15 days of submission, you or Paper Anniversary may file a formal arbitration proceeding, as noted more fully below. 

By visiting the Website, you agree that the laws of California will govern all disputes between you and Paper Anniversary. You and Paper Anniversary agree that any dispute arising under these Terms of Use or the Privacy Policy shall be resolved exclusively through final and binding arbitration, except as set forth under the Exceptions to Agreement to Arbitrate below.

The American Arbitration Association (“AAA”) will administer the arbitration under its Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes. The arbitration will be held in San Francisco County, California.

Exceptions to Agreement to Arbitrate: (1) either Paper Anniversary or you may assert claims, if they qualify, in small claims court in San Francisco, California; and (2) either party may bring a lawsuit solely for injunctive relief to stop unauthorized use or abuse of these Terms of Use, or intellectual property infringement (for example, trademark, trade secret, copyright, or patent rights) without first engaging in arbitration or the informal dispute-resolution process described above.

In the event that the agreement to arbitrate is found not to apply to you or your claim, you and Paper Anniversary agree that any judicial proceeding (other than small claims actions) will be brought in the federal or state courts of San Francisco County, California. Both you and Paper Anniversary consent to venue and personal jurisdiction there. 

Waiver & Entire Agreement 

The waiver of any provision of the Terms of Use shall not be considered a waiver of any other provision or of Paper Anniversary’s right to require strict observance of each remaining term. If any provision or section of these Terms of Use is found to be unenforceable or invalid for any reason, that provision or section shall be severable, and all other provisions shall remain in full force and effect. These Terms of Use and Privacy Policy constitutes the entire agreement between you and Paper Anniversary relating to your use of the Website.

 

Paper Anniversary Privacy Policy

Paper Anniversary, a California Corporation, values and respects your privacy. Within this policy, “you” or “user” will refer to users who visit the Paper Anniversary website, place orders through the Paper Anniversary website (“Website”), provide content through emails to Paper Anniversary, and users who sign up for newsletters or email content, provided by Paper Anniversary. Certain personal information will be collected by Paper Anniversary for the purpose of maximizing the service benefits. By using the Paper Anniversary website or by signing up for the Paper Anniversary email communication or newsletters, you are accepting the terms within this Privacy Policy and the Paper Anniversary Terms of Use.

You accept that Paper Anniversary will be storing and sharing some of your personal information for the purpose of delivering products and for providing services.

Personal Information Stored By Paper Anniversary:

  1. First & last name
  2. Email address
  3. Shipping address
  4. Billing address
  5. Items purchased through the Paper Anniversary website
  6. Any content provided by you when emailing, calling, or sending paper documents to Paper Anniversary

Personal Information Stored By Third Parties

For users wanting to make purchases on debit or credit cards, Paper Anniversary uses third party payment processing services Paypal, a subsidiary of eBay, Inc. (“Paypal”) and Shopify, Inc. (“Shopify”). Shopify in turn uses Stripe, Inc (“Stripe”) to process payments on behalf of Paper Anniversary. When using Paypal and Stripe to make purchases, Paypal and Stripe may be storing personal identification information, including your payment card information, your email address, your mobile phone number, and billing and shipping address. Paypal and Stripe do not share payment card information with Paper Anniversary. Paper Anniversary recommends that you review the privacy policies of Paypal, located at https://www.paypal.com/us/webapps/mpp/ua/privacy-full, and Stripe, located at http://stripe.com/us/privacy.

Paper Anniversary will be sharing your contact information, specifically full name, address, and telephone number with third-party common carriers to provide delivery of products when you place an order through the Website.

Cookies

When visiting the Website, any cookies tracked are solely used for authentication purposes. Paper Anniversary does not trace cookies to any personal identification.

Paper Anniversary website does not currently support “do not track” requests from web browsers.

Release of Personal Identification Information to Third Parties

Paper Anniversary will never sell or license your personal identification information to third parties.

Paper Anniversary reserves the right to report to law enforcement agencies any activities that it reasonably believes to be unlawful. Paper Anniversary will cooperate with law enforcement agencies in identifying those who use Paper Anniversary services or website for illegal activities. Paper Anniversary also reserves the right to release information about customers or users who Paper Anniversary believes are in violation of the Terms of Use or this Privacy Policy.

Commercial and Non-Commercial Communications

By providing information to the Website, such as signing up for a newsletter or promotion, you waive all rights to file complaints concerning unsolicited email from Paper Anniversary, since you have agreed to such communication by providing your information to Paper Anniversary. Additionally, by providing said information to the Website, you also agree to allow Paper Anniversary to enter your email address into a database to receive information from the Paper Anniversary and The Anniversary Company (a separate legal entity apart from Paper Anniversary, based in Montreal, Quebec, who offers different products for other special anniversaries). However, you may unsubscribe from certain communications from Paper Anniversary by notifying Paper Anniversary that you no longer wish to receive solicitations or information. Paper Anniversary will remove you from the database, where you have the right to request this under the Privacy Policy, Terms of Use, or applicable law, or where Paper Anniversary voluntarily decides to grant the request. To unsubscribe from The Anniversary Company’s communications, please contact chris@theanniversary.co.

Children’s Online Privacy Protection Act

Paper Anniversary website and services are directed to adults, over the age of 18. Paper Anniversary does not knowingly collect information from children under 13 years of age or have any reasonable grounds for believing that persons under the age of 13 are accessing the Website or making use of Paper Anniversary’s services. If Paper Anniversary discovers any inadvertently collected Personal Information of a person under the age of 13, that information will be swiftly deleted from its records. If you believe that Paper Anniversary may have any information from a person under age 13, please contact Paper Anniversary by email at anna@paper-anniversary.com or by telephone at (415) 374-9596.

Your California Privacy Rights

Paper Anniversary welcomes residents of the State of California to use its Website, and complies with the California Business and Professions Code §§ 22575-22579. If you are a California resident you may request certain information regarding Paper Anniversary’s disclosure of personal information to any third parties for their direct marketing purposes. Please send a written request to 999 Wisconsin Street, Suite 1, San Francisco, CA 94107.

Various provisions throughout this Privacy Policy address requirements of California’s privacy statutes. Aside from payment and shipping services, Paper Anniversary does not disseminate your information to third parties without permission. If you have any questions, contact Paper Anniversary at anna@paper-anniversary.com.

Changes to Privacy Policy

Paper Anniversary reserves the right to update or change this Privacy Policy, and any changes will be posted to this Website. It will be your responsibility to revisit this page frequently to become aware of any changes.